Support that moves you forward.
Find an answer, choose a topic or ask our assistant in the bottom-right corner. We are happy to help.
Find what you need.
Orders & quotes
Configure a service, view the price and place your order.
4 questionsYour website & delivery
Everything from providing your content to going live.
7 questionsPayments & invoices
Payment methods, instalments and finding your invoices.
4 questionsMaintenance & changes
Changes, updates and maintenance after your site goes live.
5 questionsAccount & sign-in
Sign in and manage your details and orders.
5 questionsServices & pricing
What we do, what it costs and how the MediaSimpel method works.
6 questionsFrequently asked questions
How do I place an order?
Choose what you need under Services and configure it. You will see the price straight away, add the service to your cart and check out online.
Would you rather talk it through first? Request a no-obligation quote and we will help you decide.
Configure your serviceMore on this topic →Can I get a no-obligation quote?
Yes. Configure your service for an instant estimate, or request a custom quote if your requirements are more specific. A quote is always free and comes with no obligation.
Request a quoteMore on this topic →How much does a website or service cost?
Configure your order to see the price straight away, with no surprises later. Websites start at €199 with the MediaSimpel Platform (from €29 per month). A standalone website with your own hosting starts at €399. The minimum term for the platform plan applies. Individual services such as logo design start at €99.
View the packagesMore on this topic →How soon will my website be online?
Usually within 1–3 working days after we receive your copy and images. Larger projects take a little longer, but we always agree a clear delivery date.
In a hurry? We can often work faster on a rush basis. Let us know.
More on this topic →Can I pay in instalments?
Yes, you can spread the amount without interest. At checkout, choose the deposit and payment term that fit your budget.
More on this topic →Where can I find my invoice?
For a fully paid one-off order, enter your billing details and create and download the invoice as a PDF under Invoices & payments in your account. For other payments, ask us for your invoice.
Go to my accountMore on this topic →Still need help? Talk to us.
Our support team is available on weekdays (Monday–Friday, 09:00–17:30).