More real reviews, without tricks
We attach the invitation to a moment in your process, by email, WhatsApp or a QR code at the counter. You stay in control of what is said publicly.
From €49/month excl. VAT · price shown before you order
- Review link and QR code for counter, receipt or print
- Invitation by email, WhatsApp or text message, with opt-out
- Send moment adjustable per customer moment, from a few hours to days afterwards
Fictional design example
- Asked while it is still fresh
The invitation goes out right after the appointment, delivery or completion, at the moment the customer still knows exactly how it went. The exact time you set per customer moment.
- Replies ready to go
For praise, for doubt and for an angry review, texts are ready in your tone. What is sensitive goes past you first before it goes online.
- Visible on your own site
Your best reviews get a place on your website through a widget in your house style. New reviews slide in by themselves, without you having to copy anything.
This is what it looks like when it is done.
Below you see what the invitation, the management screen and the widget on your site look like in practice.
Asked while it is still fresh
The invitation goes out right after the appointment, delivery or completion, at the moment the customer still knows exactly how it went. The exact time you set per customer moment.
Replies ready to go
For praise, for doubt and for an angry review, texts are ready in your tone. What is sensitive goes past you first before it goes online.
Visible on your own site
Your best reviews get a place on your website through a widget in your house style. New reviews slide in by themselves, without you having to copy anything.
One overview per month
How many reviews were added, your average per platform and the topics customers keep mentioning. With that you see whether it is down to your service or the invitation.
Within the rules of the platforms
No discount, gift or other reward in exchange for a review. Google removes such reviews when noticed and can penalise your business profile for them.
Design example with fictional content. The components you choose determine the final result.
Examples of review management
Browse possible designs and applications. Open an image to take a closer look.
Reviewbeheer op desktop en mobiel
Klantervaringen in de praktijk
What can this service do for you?
We attach the review invitation to a moment in your process: a few hours after the appointment, a few days after delivery, or directly through a QR code next to the till. For every platform where your customers look we prepare the right link, from your Google Business Profile to Trustpilot or an industry site. You get reply texts you can reuse for praise, for doubt and for the review you need a moment to recover from, plus an agreement on who approves what.
New reviews appear in a widget in your own house style on your website. Every month you see in one overview how many came in, what your average is per platform and which topics customers keep mentioning. Discounts or gifts in exchange for a review we do not do, because Google removes such reviews and can penalise your profile for them.
Everything taken care of.
- Review link and QR code for counter, receipt or print
- Invitation by email, WhatsApp or text message, with opt-out
- Send moment adjustable per customer moment, from a few hours to days afterwards
- Google Business Profile, Trustpilot, Facebook or an industry-specific platform
- Integration with point of sale, webshop, calendar or CRM as the trigger
- Reply templates for positive, doubtful and angry reviews
- Escalation rules: who you call first and which topics never go public
- Reporting reviews that demonstrably violate the content policy
- Review widget in your own house style on your website
- Exclusion list for customers you do not want to approach
- Monthly report with score per platform and recurring themes
- Per location its own link, its own widget and its own overview
Your project and our team. Always close by.
After you order, your project appears in your own dashboard. Follow the progress, share files, give feedback and arrange your next step there.
- Project and progress
- Feedback in one place
- Contact with your team
Demo account. Workspaces depend on the services you choose.
From your first choice to your next step.
Choose what you need
View the examples and configure your service. You see what you get and what it costs before you order.
Create together
Share your wishes and material in your dashboard. Follow the work and give feedback there.
Online and beyond
After delivery, request a change or an extra service when your business is ready.
Frequently asked questions
What does review management cost?
Review Basic is €49 per month: one review platform, your review link with QR code, reply templates and a monthly overview. Review Growth costs €99 per month and adds up to three platforms, automatic invitations, the website widget and monthly optimisation. Reputation Pro is €199 per month for several locations, an escalation flow, ready-made reply suggestions and extensive reporting. Separate extras: an integration with your CRM, webshop or booking system costs €149 one-off, a custom widget €99 one-off and every extra location €29 per month.
May I give customers a discount or a gift for a review?
Google forbids rewards for reviews, in money and in kind. If noticed, those reviews disappear and your business profile can receive a penalty. So we ask for feedback neutrally, without forcing or suggesting a positive score.
Can you have a negative review removed?
Only if the review violates the content policy, for example spam, a conflict of interest, hateful language or someone who was never a customer. We report such a review through the review itself and explain why. The assessment lies with the platform and can take a few weeks. If the criticism is partly right, a good public reply is usually more effective. For a statement you consider unlawful, a lawyer is the right route.
How quickly should we respond to a review?
Within a few days, also with a low score. With an angry review it helps not to type right away: write the reply, put it aside and read it back before you post. Start by acknowledging what the customer experienced, offer a solution and move the conversation to the phone or email. We supply the texts and the ground rules, you or we post them.
May I just email my customers for a review?
With an existing customer relationship you may approach them about what they purchased from you. Every invitation includes an opt-out and we keep track of who no longer wants to receive messages. Purchased address lists we do not use. You indicate yourself which customers or files we skip.
Will I get stars in Google through that widget on my site?
No. Google does not show review stars in the search results for reviews that are about your own business and sit on your own site, not even through an embedded widget from a third party. The widget is there for visitors who are still hesitating on your page. Stars with your listing come from your Google Business Profile.
Does this work too if my system cannot connect automatically?
Yes. Then we start with a QR code on location and a manual list or export you supply periodically. If that works, we can still connect with your point of sale, webshop, calendar or CRM for €149 one-off, so the signal comes in by itself.
And if hardly any reviews come in?
Then we look at three things: the moment we ask, the channel and the text itself. Usually it is asking too late or a link the customer first has to look for. With Review Growth and Reputation Pro we adjust that monthly based on what the report shows.
What you can check up front
- You see the price before you order and put together exactly what you need
- 14-day cooling-off period on your online order
- Pay in one go or in 3 instalments at 0%
- The platform subscription can be cancelled monthly
Ready to get started?
Configure your review management, see the price before you order and follow the work in your dashboard.
Review management from €49/month excl. VAT