Your customer looks up what they need themselves
Invoices, contracts, quotes and the current status sit behind one login. Nobody has to scroll back through last year's mailbox any more.
From €1.499 excl. VAT · price shown before you order
- Log in with email address and password, with forgotten password and optionally an extra code by text message
- Shielded environment per customer, with several contact persons under one company
- Document folder with subfolders, search and version management
Fictional design example
- Fewer calls about the same thing
Questions about an invoice, a contract or the status of an assignment customers solve themselves. What remains on the phone is about real work.
- Every customer sees only their own file
On logging in, a customer is tied to their own data. If you work with several locations or contact persons, we arrange per person what is visible.
- Documents stay put
You put a file in once and it stays findable. No attachments that disappeared in a mailbox clean-up.
See what your customers will see.
A working example you open and click through yourself. We build your version in your own style.
Fewer calls about the same thing
Questions about an invoice, a contract or the status of an assignment customers solve themselves. What remains on the phone is about real work.
Every customer sees only their own file
On logging in, a customer is tied to their own data. If you work with several locations or contact persons, we arrange per person what is visible.
Documents stay put
You put a file in once and it stays findable. No attachments that disappeared in a mailbox clean-up.
A way back too
Customers upload a signed contract, a meter reading or a photo of damage themselves. That reaches you as a notification instead of as a loose email.
Built for the phone
Most customers log in from their mobile, often outside office hours. The portal is designed for that and not made mobile afterwards.
Design example with fictional content. The components you choose determine the final result.
Examples of customer portal with login
Browse possible designs and applications. Open an image to take a closer look.
Je klantomgeving op elk scherm
Een klantportaal in de dienstverlening
What can this service do for you?
Most questions that come in are about something you already have. Where is that invoice from March, has the quote been signed yet, when is someone coming by. Every time someone on your side looks up an old email and sends it again. A customer portal puts that information in one place behind a login, shielded per customer, so they grab it themselves the moment they think of it.
We build it in your own house style, connect it where possible to the system in which the data already sits and decide together who may see exactly what. At an accountancy firm that is often the annual accounts and the tax returns per client file. At an installation company more likely the maintenance contract, the service visits and the invoices per property.
Everything taken care of.
- Log in with email address and password, with forgotten password and optionally an extra code by text message
- Shielded environment per customer, with several contact persons under one company
- Document folder with subfolders, search and version management
- Invoices with payment status and, if you want, a pay button
- Status overview per assignment, project or request
- Uploads from the customer, with a notification to the right employee
- Messages within the portal, so a question stays with the file
- Roles and permissions for your own team, from read-only to full management
- Your own house style, your own logo and your own domain or subdomain
- Integration with your accounting or time package, so you keep nothing twice
- Email notification as soon as something new is ready for a customer
- Log of who opened which document and when
Your project and our team. Always close by.
After you order, your project appears in your own dashboard. Follow the progress, share files, give feedback and arrange your next step there.
- Project and progress
- Feedback in one place
- Contact with your team
Demo account. Workspaces depend on the services you choose.
From your first choice to your next step.
Choose what you need
View the examples and configure your service. You see what you get and what it costs before you order.
Create together
Share your wishes and material in your dashboard. Follow the work and give feedback there.
Online and beyond
After delivery, request a change or an extra service when your business is ready.
Frequently asked questions
What does a customer portal cost?
A portal starts at €1.499. That includes a working environment with login, customer files, documents and your own house style. If you want integrations with your accounting package, payments in the portal or an extensive permissions model, we define that scope in advance and you get a separate price for it.
How long before we are live?
Count on four to eight weeks for a first version your customers can really use. The first weeks are about the setup: which data goes in, who may see what and what your customer base looks like. Then we build, and test with a handful of customers before you invite the rest.
Can the portal connect with the software we already use?
Usually, yes. The common accounting, time and stock packages have an integration with which we can fetch and write back data. For in-house or older software we check whether such an integration exists; if not, we automatically read in an export file. In the conversation beforehand we ask which systems you use and what has to come out of each system.
Who owns the software when it is finished?
You do. You get the source code and the environment runs on an account in your name. If you ever switch to another developer, everything comes along.
Where is our customers' data stored?
On European servers, with encrypted connections and daily backups. In a data processing agreement we define what we do with that data and what we do not. What exactly you store you decide yourself, and our advice is to keep only what you really use.
Can we add features later?
Yes, and most customers do. You start with documents and invoices, and after six months it turns out people also want to see their appointments. We build the portal so that such an extension fits in without the rest having to be redone.
Our customers are not very digital. Will this work?
Then the portal becomes an addition and not the only way in. You can simply keep emailing invoices and put them in the portal at the same time. In practice people start using it by themselves once they notice everything is there, and whoever prefers to call keeps calling.
What you can check up front
- You see the price before you order and put together exactly what you need
- 14-day cooling-off period on your online order
- Pay in one go or in 3 instalments at 0%
- The platform subscription can be cancelled monthly
Ready to get started?
Configure your customer portal with login, see the price before you order and follow the work in your dashboard.
Customer portal with login from €1.499 excl. VAT